What makes a project attractive to the market?

CLIENTS OFTEN approach contractor engagement like an awkward first date: hopeful, well-intentioned, and guided more by guesswork than insight.

In construction, assumptions about what makes a project attractive to contractors are often made in hindsight. What seems obvious after the fact – why a bidder dropped out, or why prices came back high – is rarely obvious at the start.

Attractiveness is subjective: A scheme that excites one contractor may deter another, depending on workload, strategic fit, or delivery risk. And yet, clients frequently underestimate how carefully contractors weigh each opportunity, not just on the numbers, but on the narrative.

To build better relationships and attract stronger bids, it’s essential to see procurement through the market’s lens. Below, we decode the contractor mindset: the red flags and focal points that determine whether your project gets a swipe right or a polite decline.

Client relationship: Reputation matters. In procurement, contractors don’t just evaluate the opportunity, they assess the client and their advisors. Those who demonstrate clarity, consistency, and respect throughout both procurement and delivery stand out. Conversely, word spreads quickly about those who shift goalposts, communicate poorly, or behave unreasonably.

When clients establish clear rules of engagement, foster mutual trust, and adopt a collaborative mindset, they create the conditions for stronger market engagement. Contractors are more inclined to bid competitively when they believe the working relationship will be constructive.

This is rarely a one-off calculation. Contractors view each project as part of a broader relationship trajectory. A positive experience builds goodwill and opens the door to future collaboration. A negative one can quietly but firmly close it. In this way, relationship history and future alignment are central to bid/no-bid decisions.

Bid process: Tendering is a commercial and resource investment. Contractors weigh up the cost of bidding against the chances of success and whether the process feels fair, coherent, and worth the effort. Red flags include high bid costs with low transparency, vague or complex evaluation models, contradictory tender documentation, and / or compressed procurement timetables that hint at disorganisation.

The chosen route, be it direct award, framework call-off, or open competition, shapes assumptions about risk, control, and collaboration. A well-run process attracts stronger bids and sets the tone for delivery. Early engagement, open dialogue, and visible process clarity is key. When the route to award feels structured and sensible, the market is more willing to lean in.

Project value and strategic fit: Contractors assess whether a scheme aligns with their typical work profile. Schemes that are too large may pose business risk, stretch resources, or require JV structures that can create additional administration and complexity.

Location also matters. Projects far from operational hubs introduce risk and delivery complexity. Fundamentally, contractors are asking: Is this a strategic opportunity, or a distracting outlier?

Longer-term context can tip the balance. A standalone scheme becomes more appealing if it links into a wider pipeline. Even where future work isn’t guaranteed, signalling alignment to a broader programme or anticipated opportunities enhances attractiveness. Visibility of a credible pipeline, where consistency of standards or relationships can be built, can be a key differentiator.

Terms and conditions: This is a key go/no-go filter for the market. Even when the project looks promising, a contract full of unbalanced risk can quickly turn enthusiasm into exit.
Contractors look closely at:

  • Unlimited liabilities and broad indemnities.
  • High-value bonds or PCGs.
  • Extended liability tails, such as third-party warranties or latent conditions.
  • Absolute obligations that leave no room for reasonable risk-sharing.
  • Heavy modifications to standard forms that shift risk disproportionately or blur accountability.
    If the terms feel unfair, uninsurable, or unclear, it’s often a hard no, regardless of the project’s promise.

Financial security: Confidence in cashflow is non-negotiable. Contractors want reassurance that funding is in place, payment will be prompt and predictable, and commercial terms are clear and fair. Bespoke mechanisms that delay or complicate payment are immediate red flags..

Reputational considerations: Contractors increasingly consider the public and stakeholder perception of the schemes they pursue. Projects associated with political controversy, environmental risk, or ethical sensitivity are subject to heightened scrutiny.

Operational (internal self-reflection): Behind every bid decision is an internal reality check. Contractors ask themselves:

    • Do we have a capable, available delivery team?
    • Is our supply chain ready, robust, and experienced in this space?
    • Do we have bandwidth for this project alongside our existing commitments?
    • Are risks are clearly allocated and proportionate to our forecast margin?
      If internal alignment or capacity is lacking, or if a project could undermine wider portfolio stability, it may be deprioritised.

Its all relative: Even good projects can be passed over if the timing isn’t right. Contractors don’t assess your opportunity in a vacuum, they weigh it against secured work, pipeline visibility, and their current business priorities.

The question isn’t just: Is this a good opportunity?
It’s: Is this better than what else we have in play – and do we actually need the work right now?

When order books are full, contractors become more selective. When pipelines are light, appetite broadens, but scrutiny increases. Either way, understanding your relative attractiveness and timing is crucial to shaping how the market will respond.

 

So, what can clients do?

Understanding how contractors evaluate opportunities is only half the picture. The real value comes from acting on those insights.

If a project’s attractiveness hinges on clarity, fairness, and delivery confidence, then clients hold significant power to shape contractor interest through their behaviours, choices, and procurement approach. The following principles distil what matters most to the market. They’re not exhaustive, but they reflect what contractors consistently value.

1. Be engaging

Engagement isn’t a procedural step, it’s your chance to set the tone for delivery. Contractors need time to prepare well, secure internal approvals, and develop intelligent responses. The most effective clients position contractors as delivery partners from the outset—not just bidders responding to a brief.

What sets strong engagement apart:

  • Involve senior decision-makers – including the SRO – in early dialogue to explain the strategic “why” behind the project.
  • Share a credible pipeline and procurement strategy that clearly distinguishes between defined elements, evolving areas, and key decision points.
  • Enable two-way conversations that invite feedback on feasibility, delivery constraints, and commercial logic.
  • Be transparent about risks, timelines, and programme logic – early clarity avoids misalignment later on

2. Be collaborative

Collaboration isn’t just contractual: it’s cultural. Contracts like FAC-1 or NEC create opportunities for alignment, but only work when clients are prepared to build trust, and operate transparently. When behaviours remain transactional, the market takes notice. Collaboration in name only is quickly exposed

To make collaboration credible it must start within:

  • Train internal teams, including legal, procurement, and senior leadership, in collaborative delivery principles.
  • Assess and develop collaborative skillsets across the project team, not just in the supply chain. Use behavioural assessments for both your team and the market. If you expect collaboration, you need to demonstrate it too.
  • Run pre-contract joint risk workshops that actively explore ownership and mitigation, not passive slide decks.
  • Apply collaborative contracts in full spirit, avoiding hollowing them out through excessive amendments.
  • Embed collaboration visibly during deliver, creating structured problem-solving forums and agreed escalation pathways.

Ultimately, contractors reflect client tone. Aggressive pre-contract behaviour and adversarial terms may be tolerated to stay in the race, but they influence how delivery teams are staffed, led, and motivated. The culture established early shapes outcomes and mistrust is hard to unpick once embedded.

3. Be fair

Contractors know the difference between proportionate risk and avoidable exposure. Citing “market standard” to justify aggressive clauses or outdated terms undermines trust and deters serious interest. However makes a project more attractive is:

    • The use of standard contract forms (e.g., NEC, JCT) with minimal amendments. Where changes are needed, explain the rationale.
    • The avoidance of unlimited liabilities or legacy clauses that don’t serve the project’s specific context.
    • Demonstratation that you’ve considered risk allocation from both sides.

Test your thinking. Before issuing terms, ask yourself: Would I sign this if I were the delivery partner?

 3. Be organised and realistic

Contractors assess not only the project, but also the client’s delivery readiness and realism. Overly optimistic cost benchmarks or aggressive programme assumptions rarely spark open correction; instead, they anchor expectations and skew the conversation from the outset. Even when clients ask for market feedback, the truth often goes unsaid; it’s rarely in a bidder’s interest to challenge the narrative too early.

The result? Projects either deter interest altogether or attract qualified bids laden with caveats, creating future friction before a shovel hits the ground.

Instead, clients should focus on signalling delivery maturity from the outset, showing that their brief is grounded in reality, not just aspiration. This includes:

  • Appointing an experienced SRO and ensuring an engaged, aligned, cross-functional team is in place.
  • Benchmarking key deliverables – cost, programme, carbon – using current market data, not historic figures.
  • Developing a Should Cost Model that reflects full lifecycle value, not just capital cost.
  • Clarify contingency arrangements and flexibility. If budget is tight, acknowledge it and outline the perceived expectations as to where collaboration can unlock value.

4. Be respectful

Contractors routinely invest £60k–£250k on the first stage of a large two-stage tender (project £50m-200m) with no guarantee of return. They are significant commitments of time, expertise and cost.

When that effort is met with poor communication, shifting expectations, or wasted time, relationships suffer. Poorly structured engagement – repeated sessions, vague objectives, or unclear requests – burns goodwill. In contrast, clear, well-run meetings with defined purpose do more to build rapport than hours of unfocused discussion.

Consideration builds trust:

  1. Allow adequate timelines for internal review, resourcing, and meaningful engagement.
  2. Communicate clearly and early about delays or changes. Silence creates uncertainty, whilst transparency builds credibility.
  3. Avoid shifting criteria or deliverables mid-process. Stability signals professionalism.

And when bidders are unsuccessful, acknowledge their investment. A timely debrief and a genuine thank you go further than many realise. Respect, especially in loss, strengthens long-term relationships.

5. Be transparent

Transparency reduces ambiguity, supports aligned delivery, and builds confidence. Contractors are more likely to engage seriously when they understand the client’s constraints and intent.

Help contractors commit with confidence:

  • Share your project’s risk profile, programme, mitigation strategies, and cost assumptions – including known unknowns.
  • Link commercial incentives directly to your stated outcomes, such as carbon reduction, cost certainty, or social value.
  • Use KPIs that are meaningful, measurable, and attributable – not abstract metrics that don’t guide performance.

 6. Be open to critique

You’re not just buying a service, you’re selecting a delivery partner. The best outcomes come from constructive challenge and intelligent iteration. If you treat challenge as a threat, you’ll miss out on value. Demonstrate maturity by:

  • Including space in tenders for contractor “challenge responses” that flag risks, inefficiencies, or alternative approaches.
  • Rewarding constructive feedback, not just box-ticking compliance.
  • Sharing what’s been adjusted as a result of feedback: this signals genuine dialogue and builds long-term trust.

7. Be pragmatic

While inviting challenge is vital, it’s equally important to recognise that feedback may not always be voiced. Equally silence is a signal.

Contractors may avoid direct confrontation early in a process, preferring to “play the game.” As a procurer, learn to listen to what isn’t said. A lack of challenge, generic responses, or polite nods may reflect disengagement, not alignment.

 

The offer of work is not enough. In an increasingly competitive and values-driven market, the strongest bids go to the clients who are fair, prepared, transparent, and collaborative.

Want better outcomes? Be a better client.

 

Jamie Hillier

Partner
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With a penchant for tweed and jackets with leather arm patches, Jamie began his career as a quantity surveyor, before climbing the ladder to lead major projects for a Tier 1 contractor.

Eventually expanding his book collection beyond copies of SMM7, Jamie has interest in a broad range of subjects linked to delivering better outcomes for society and the environment.

His strategic insights on MMC and behavioural science have made their way into numerous government, industry and academic publications, including the Construction Playbook, Transforming Infrastructure Performance Roadmap to 2030, the Platform Rulebook and the RIBA DfMA Overlay.

John Handscomb

Partner
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Construction is in John’s blood. Learning from his father who was a planner and project manager, John began his career by working on some iconic projects in both the public and private sector.

As a procurement expert and integrator of new ways of working, John has pioneered the integration of platform principles, DfMA processes and supply chain within over £5bn projects in the last 15 years, for some of the largest building programmes in the UK. Despite his considerable expertise, John keeps it simple, communicating complicated ideas with ease and helping to equip the industry with new knowledge and skills.

Outside of Akerlof, John enjoys his executive role with technology start-up ScanTech Digital, spending time with his family, taking trips down the football, playing a bit of golf with friends and the odd pint. 

Our name is shared with George Akerlof, a Nobel Prize-winning economist.

His seminal paper, Market for Lemons, demonstrated the devastating consequences of making decisions under the conditions of quality uncertainty and unequal information between buyers and sellers, increasing the chance of buyers ending up with a ‘lemon’.

This 50-year-old concept continues to retain parallels within the construction industry.

Through our insight and experience, we can rebalance this information asymmetry on behalf of our clients, levelling the playing field to deliver better outcomes.